General Troubleshoot Tips For MYOB

MYOB Accounting functions like other business accounting packages here. You put your basic company details during a coherent initial setup wizard. The accounts templates offered are limited: agriculture, service, retail, and ‘other’. We can use it for our payable, receivables, payrolls and many more. It includes all the tools you need to manage your company’s finances from your PC, Mac, tablet or mobile browser. It is a small business accounting software, being web based, requires no installation and is designed to be easy to run.

As it is web based designed technical problem occurrence is a common thing. Here some commonly faced problems and their solutions. If you need any help contact MYOB support. They are 24*7 there to help you.

Connector isn’t connecting

• Ensure that its file should not be in restricted area.
• Go to start>all programs>myob>other tools>ODBC install>choose the repair option.
• Check that one version of OBDC is installed.
• Eliminate spaces from company file path.

Work completed information is not transferring

• Check out the ‘comment’ item in your inventory. Item could be of number as ‘/c’ and name it as ‘comment’ for it to work.

The invoice won’t send through

• Make sure the connector is on.
• Restart the connector if not connected.
• Re-approve the pending invoices.
• Restart the computer with connector on it.
• You should have MYOB user license and open it with connector connected.
• Make sure username used in the connector has full administration rights.

Getting double up’s of invoices

• Is the MYOB connector running on more than one computer the connector should ever be installed on one computer.

       Customers/ Items/ Invoices are not updating

• Make sure the connector is on.
• Restart the connector.
• Make sure the username used in the connector has full administrator rights.

By these above mentioned steps you can resolve your MYOB problem. And if you need any help you can just dial Myob Customer Support Number Australia +61-283206009.

Also read this blog: What are the Noteworthy Features of MYOB Application?